Public Notice on Establishment Complaints Mechanism for Land Administration & Management
SOURCES OF COMPLAINTS COMMISSION ON ADMINISTRATIVE JUSTICE PUBLIC NATURE OF COMPLAINTS Delay in service delivery Missing files/records Conduct of staff Lost documents Unmanned service points Bribery WHO HANDLES COMPLAINTS? Customer Care Centre Public complaints & Resolution Committee Departments Regional offices MODE OF LODGING COMPLAINTS Walk: ARDHI HOUSE, 1stNgong Avenue, Off Ngong Rd,...